Refund Terms

Welcome to TELVARINOX. We strive to ensure that our customers are completely satisfied with their purchases. Please review the following refund terms carefully before making a purchase.

Eligibility for Refunds

We offer refunds under the following conditions:

• Products must be returned within 30 days of the purchase date.
• Items should be unused, in the original packaging, and in the same condition as received.
• Proof of purchase such as a receipt or invoice is required to process a refund.

Non-Refundable Items

The following items are not eligible for a refund:

• Gift cards
• Downloaded software products
• Perishable goods

Refund Process

To initiate a refund, please contact our customer service team at [email protected] with your order details. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Refunds (if applicable)

If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

Late or Missing Refunds

If you haven’t received a refund yet, please follow these steps:

• Check your bank account again.
• Contact your credit card company; it may take some time before your refund is officially posted.
• If you’ve done all of this and you still have not received your refund, please contact us at [email protected].

Shipping Returns

To return your product, you should mail it to: TELVARINOX, 123 Commerce Street, Suite 400, New York, NY 10001.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Thank you for choosing TELVARINOX. We appreciate your business and are committed to providing you with the highest quality products and services.